Issue & Maintenance History

Issue

Issues with calls from October 05, 2021

Issue

Portal functionality issues from September 30, 2021

Issue

Connectivity and portal access issues from September 14, 2021

Issue

Investigating network issues from July 27, 2021

Issue

Connectivity issues from July 14, 2021

Issue

Incoming call issues from July 01, 2021

Issue

Issues with calls from June 16, 2021

Issue

Issue affecting incoming and outgoing calls from June 11, 2021

Issue

Incoming call issues with numbers ported from the Gamma network from March 15, 2021

Issue

Issues with outbound audio to some calls to UK landlines from March 15, 2021

Maintenance

Phone System Control Panel Maintenance - Friday 18th September 2020, 20:00 - 21:00 UTC from September 18, 2020

Issue

Vodafone issues from June 19, 2020

Issue

Platform outage from June 17, 2020

Issue

Issues affecting incoming calls from June 16, 2020

Maintenance

Phone System Control Panel Maintenance - Monday 18th May 2020, 21:00 - 22:00 UTC from May 18, 2020

Maintenance

Network Maintenance - Thursday 30th April 2020, 21:00 - 22:00 UTC from April 30, 2020

Issue

Connectivity issues to Dial 9 Portal & Phone System Control Panel from April 24, 2020

Issue

Issues with incoming calls from August 22, 2019

Issue

Possible call quality issues from June 26, 2019

Issue

Legacy phone provisioning currently unavailable from June 13, 2019

Issue

Call processing delays from May 15, 2019

Issue

SMS delivery issues via the Dial 9 customer portal from May 10, 2019

Issue

Incoming call issues with numbers ported from Orbtalk from April 10, 2019

Issue

Issues with incoming calls via ported numbers from Orbtalk from April 09, 2019

Issue

Incoming calls via ported numbers from Simwood from January 11, 2019