Affected services:

  • Incoming Calls
  • Outgoing Calls

Issues with calls

Opened on Wednesday 16th June 2021, last updated

Resolved — The previous issue is now fully resolved and monitoring has picked up no further problems.

Posted by Adam West

Monitoring — Service is now returning to normal and we're continuing to monitor.

Posted by Adam West

Identified — The previous issue has resurfaced, and a small number of calls may be affected. We're continuing to work on this issue.

Posted by Adam West

Monitoring — The cause of this issue is now identified and service should be returning to normal, we will however continue to monitor. Please accept our apologies for any inconvenience that this has caused.

Posted by Adam West

Investigating — We're currently investigating an issue affecting inbound and outbound calls on a part of our network, we'll provide additional updates as soon as we have them.

Posted by Adam West