Affected services:

  • Dial 9 Connect Platform

Legacy phone provisioning currently unavailable

Opened on Thursday 13th June 2019, last updated

Resolved — Our works to the provisioning system have now been completed. If you have any questions, please get in touch with the support team.

Posted by Adam West

Investigating — Further to some ongoing works we're currently undertaking on our provisioning platform, we've temporarily disabled the provisioning service for all legacy phone profiles. Please accept our apologies for the short notice, this will not affect devices already registered to the service and any older devices not yet registered can still be configured manually. If you have any questions or require any assistance, please get in touch with our support team. We provide additional updates about this as soon as we have them.

Posted by Adam West