Affected services:

  • Dial 9 Connect Platform

Call processing delays

Opened on Wednesday 15th May 2019, last updated

Resolved — The previous issue has now been resolved. Please accept our apologies for any inconvenience caused.

Posted by Dan Quinney

Identified — We're currently investigating an issue with delays displaying full call information in the Dial 9 Connect interface. This means that some calls may take a little longer than usual to display their cost and provide access to their recordings. We're working to resolve this issue and we'll provide updates while we do so.

Posted by Adam West