Affected services:

  • Dial 9 Connect Platform
  • Incoming Calls
  • Outgoing Calls

Connectivity and portal access issues

Opened on Tuesday 14th September 2021, last updated

Resolved — All earlier issues are now resolved, we have seen no further instances of connectivity problems.

Posted by Adam West

Monitoring — The connectivity issues should now be resolved, we are continuing to monitor and investigate the root cause. Please accept our sincere apologies for the inconvenience that this will have caused.

Posted by Adam West

Investigating — We are aware of an issue affecting connectivity to a small number of Dial 9 services, this is being investigated and we will provide further updates shortly.

Posted by Adam West