Opened on Wednesday 8th March 2017, last updated
Resolved — We believe this issue is now resolved. The issue was due to a fault on the BT network, affecting the interconnect between the Range Holder and the BT network.
Identified — We are aware of an issue affecting inbound calls to numbers that have been ported from AQL to Dial 9. Calls to these numbers are either failing or suffering with call quality issues. This has been escalated to AQL and we will keep you informed of their progress. Calls to all other numbers, including numbers ported from other providers, are unaffected.