Affected services:

  • Dial 9 Connect Platform

Portal functionality issues

Opened on Thursday 30th September 2021, last updated

Resolved — The previous issues are now resolved.

Posted by Adam West

Monitoring — The previous issues with webhook processing should now be resolved, but we will continue to monitor the situation.

Posted by Adam West

Identified — The issue with purchasing new numbers is now resolved, and we continue to investigate the issue with webhook processing.

Posted by Adam West

Investigating — We are investigating an issue affecting the purchasing of new numbers in Dial 9 Connect, as well as the processing of webhooks. We will provide further updates as soon as we have them.

Posted by Adam West