Affected services:

  • Incoming Calls

Incoming call issues with numbers ported from Orbtalk

Opened on Wednesday 10th April 2019, last updated

Resolved — We've had no further reports of issues with ported numbers from Orbtalk, we are happy that this is now resolved.

Posted by Adam West

Monitoring — We're now confident that the previous issues with Orbtalk are resolved. We'll continue to monitor this over the coming days, please accept our apologies for any inconvenience that these issues have caused.

Posted by Adam West

Investigating — Further to yesterday's issue, we've unfortunately been made aware of additional problems with incoming calls via ported numbers from Orbtalk. We've escalated the issue again with them and will provide updates as soon as we have them.

Posted by Adam West