Opened on Wednesday 20th September 2017, last updated
Resolved — We consider this to now be fully resolved and we've received no further issue reports from the upstream carrier.
Monitoring — The upstream provider has now identified the issue and resolved it, and they will be carrying out further investigation into why the problems occurred during this afternoon. All inbound calls are routing correctly and we will continue to monitor.
Identified — The upstream provider has informed us that their engineers believe they may have isolated the fault and are now working on a resolution.
Investigating — The upstream provider is continuing to investigate the ongoing calling issues which appear to be affecting inbound and some outbound calls through the network, we do not yet have any further detail to share but will update again shortly.