Affected services:

  • Dial 9 Connect Platform
  • Customer Portal
  • Incoming Calls
  • Outgoing Calls

Network Maintenance - Sunday 10th August, 03:00 UTC

Scheduled for Sunday 10th September 2017 at 04:00 (London)

Schedule/description of work

We will be performing some network maintenance on Sunday 10th September at 03:00 UTC. This work involves replacing our core routers and remove some old networking equipment from service. We anticipate a short period of network downtime lasting for no longer than 60 minutes. We apologise for any inconvenience this will cause but we have chosen a time slot where network traffic is at its lowest so the impact should be minimal. Do get in touch if you'd like any further information.

Scheduled start time
September 10, 2017 04:00
1 hour


Our maintenance is now complete. Downtime was approximately 55 minutes and we apologise for any inconvenience this may have had.

Posted by Dan Quinney

This maintenance will be commencing shortly. As expected, we anticipate a short period of network downtime which last no longer than 20 minutes. If any issues arise during this maintenance window we post again.

Posted by Adam Cooke